Tituprint ensures that your order is safely delivered to you within the promised delivery timeline. In case if you have ordered a wrong product(s), you may cancel your order by calling our Customer Care number or by contacting us at tituprint.com/support within 2 Hrs of Order Generation.
- If it is a Prepaid Order, the amount will be refunded to you, in accordance with our Refund Policy.
- A cancellation request cannot be made when your order has been processed for production/sent to production /after your order is shipped.
ORDER CANCELLATION BY TITUPRINT:-
Under some rare situations, tituprint can also raise an order cancellation request. These situations could be –
- Product out of stock in the warehouse.
- Restrictions on the number of products you can order, as per Terms & Conditions of any Offer/Discount
- Incorrect pricing or description of the product
- Payment fraud suspicion by our Credit & Fraud Avoidance Department
- Incorrect or Incomplete Buyer's Address
- In case of non-submission of translation if the content is in other than Hindi or English language.
- Non serviceability of Buyer’s address by our courier partners.
*In case of order cancellation due to non-availability of the product, the paid amount will be refunded to you, in accordance with our Refund Policy.
We will notify you at your registered email address if an order cancellation happens due to any reason. You can also learn about your order status in MyAccount Section available in Top Menu bar on tituprint.com.
(i) How can I cancel my order?
You can cancel your order by calling our Customer Care number or by contacting us at tituprint.com/support within 2 hours of Order Generation.
(ii) Can I modify my order?
Yes, you can modify your order by calling our Customer Care number or by contacting us at tituprint.com/support within 2 Hrs of Order Generation.
To increase the quantity of a prepaid order, we recommend you to place a new order for the same product.